Frequently asked questions

We visit graveyards on your behalf to clean, maintain, and care for a grave when you're unable to visit yourself — whether that's because you live abroad, live in another city, or simply can't get there regularly.

Overseas Pakistanis, family members living in another city, elderly relatives who can no longer travel to the graveyard, and anyone who wants recurring or one-time grave maintenance handled reliably.

No. We provide practical grave cleaning and maintenance. We handle every site with care and respect regardless of background.

Grave cleaning, debris removal, grass and weed removal, mound and clay maintenance, headstone cleaning, grave name repair, flower placement, and photo or video documentation. See our Services page for full details.

Yes, this is offered as a dedicated service. The extent of repair possible depends on the condition of the stone, which our team will assess and share with you.

Yes — mention it in your booking's additional instructions or contact us directly, and our team will follow up to confirm what's possible.

Use the "Book a Service" button to go through our short request form: choose a service, tell us about the grave, share your contact details, and pick a preferred date. You'll receive a request reference number once submitted.

No account is required for this beta version. You can submit a request directly, and our team will follow up using the contact details you provide.

Our team reviews your request and contacts you directly — usually by WhatsApp, phone, or email — to confirm availability, exact pricing, and any remaining details before the visit is scheduled.

Pricing depends on the service, graveyard location, and grave condition. Exact pricing is confirmed with you directly after you submit a request — placeholder pricing shown on the site will be replaced with real rates.

This beta version does not process online payments. Payment arrangements are discussed and confirmed directly with our team after your request is reviewed.

We currently serve graveyards across Lahore. Let us know the cemetery when booking and we'll confirm availability.

That's alright — share whatever details you do know (city, area, any nearby landmarks) in the booking form, and our team will help locate the grave before the visit.

Yes, we aim to document visits with photos, and a live video walkthrough can be arranged as a separate service where available.

Through your preferred contact method selected at booking — WhatsApp, phone, or email.

Yes — our Complete Care plan covers two visits a month for ongoing maintenance. See our Packages page for details.

Yes, contact our team directly through WhatsApp, phone, or email to adjust or cancel a recurring arrangement.

Payment methods will be confirmed directly with you by our team, since this beta version does not process online payments yet.

Since payment is arranged directly with our team rather than processed on the site, cancellation and refund terms will be discussed and confirmed with you at that stage.